Who is responsible for processing your personal data
Celtic Entertainment Centre Ltd trading as Celtic Royal Hotel. This is the legal entity responsible for how your personal data , stored and processed.
Managing your personal data
When you share your personal information with us, you have the right to expect that information to be treated with total confidentiality. Therefore, it is our responsibility to manage your personal data that you provide to us with care and in accordance with all data protection legislation and industry best practice.
It is your responsibility to ensure that your personal data provided to us is accurate and up to date.
Using your Personal Data for Direct Marketing Purposes
We use your e-mail and postal address and social media to send you details of our latest events and
promotions. If you would prefer that we didn’t do this please contact firstname.lastname@example.org to have your details removed.
We hold your Personal Data for a period of up to Two years after your last booking unless you have updated your marketing preferences in which case you will continue to receive marketing information unless you tell us otherwise.
Obtaining your consent
We will obtain your consent to send you details of our latest events and promotions via email and social media in various ways. We will obtain your consent when you book accommodation or events with us or request and information about future events or accommodation. You can change your marketing preferences at any time by contacting email@example.com.
We would like to keep you informed about our latest events and promotions with the email address you provided us. You can opt out of email marketing at any time by contacting firstname.lastname@example.org.
We will ask your permission to ring you about our latest events and promotions when you make a booking. You can opt out of telemarketing by contacting email@example.com.
We will use your name and address to send you marketing mails in the post. We have a legitimate business interest to send you information about our events and promotions as we know many guests and business clients like to view promotional offers before booking. However, should you wish to exercise your right to stop personalized postal marketing activity, you can do this at any time by contacting firstname.lastname@example.org.
We will use your email address to send you online targeted marketing information about our events and promotions via social media platforms. To do this, we will share your email address in a secure manner with social media, such as Facebook, who will match our advertising requirements to your social media profile. We have a legitimate business interest to send you product information via social media which we believe is relevant to you; this is known as interest based advertising. However, should you wish to exercise your right to stop targeted social media marketing you can do this at any time by contacting email@example.com.
Third Party Marketing
We will not share your personal data with Third Party Companies for a purpose of them marketing their products or services to you.
Changing your marketing preferences
You can change your marketing preferences for all platforms (email, social media, telephone direct mail) by contacting the following
01286 674 477
The Celtic Royal Hotel
PLEASE ALLOW 48 HOURS FOR ANY CHANGES TO BE PROCESSED
Processing your data outside of the EU
Acting as a Data Processor for Our Marketplace Partners
How to contact us
The Celtic Royal Hotel
Tel: 01286 674 477
If you are dissatisfied with the information provided please address any complaints to the Data Protection Officer at the same address